CAC vs LTV Ratio

LTV / CAC ratio. Healthy SaaS: 3:1+; under 1:1 burns money.

Inputs

SaaS norms: 1-2% best-in-class, 3-5% mid, 7%+ concerning.

Result

LTV : CAC
4.38 : 1
LTV $875 ยท CAC $200. โœ“ Healthy SaaS standard.
  • CAC$200.00
  • ARPU (monthly)$50.00
  • Gross margin70.0%
  • Monthly churn4.00%
  • Avg lifetime (months)25.0
  • LTV$875
  • LTV/CAC4.375
  • CAC payback (months)5.71
  • Verdictโœ“ Healthy SaaS standard

Step-by-step

  1. Lifetime = 1 / churn = 25.00 months.
  2. LTV = ARPU ร— gross margin ร— lifetime = 50 ร— 0.7 ร— 25.00 = $875.
  3. LTV/CAC = 875 / 200 = 4.38.

How to use this calculator

  • Enter CAC (total marketing+sales / new customers).
  • Enter ARPU (monthly).
  • Gross margin and churn from financials.

About this calculator

LTV / CAC ratio is the SaaS profitability holy grail. 3:1 is healthy (David Skok benchmark). Below 1:1 = unsustainable. Above 5:1 may indicate under-investment in growth (could spend more to acquire). LTV = ARPU ร— gross margin ร— average customer lifetime (= 1 / monthly churn). Payback period (CAC / monthly contribution margin) under 12 months is target; under 6 is best-in-class.

Frequently asked

Annual: <5% best-in-class consumer SaaS, 5-10% standard, 15%+ concerning. Monthly: divide annual by 12 (approx).

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